eTRANSERVICES Corp. is CMMI-SVC Maturity Level 3 appraised. The CMMI Institute has accepted eTRANSERVICES SCAMPI appraisal #31851 for IT Services and Service Desk submitted on 02/13/2018. The appraisal is APPROVED for public use and can be viewed at https://sas.cmmiinstitute.com/pars/pars_detail.aspx?a=31851. The CMMI-SVC model covers the activities required to establish, deliver, and manage services. An appraisal at maturity level 3 indicates the organization is performing at a "defined" level. At this level, processes are well characterized and understood, and are described in standards, procedures, tools and methods. The organization's set of standard processes, which is the basis for maturity level 3, is established and improved over time.
eTRANSERVICES Corp. is CMMI-DEV Maturity Level 3 appraised. The CMMI Institute has accepted eTRANSERVICES SCAMPI appraisal #30325 for Enterprise IT & Development Services submitted on 08/19/2017. The appraisal is APPROVED for public use and can be viewed at https://sas.cmmiinstitute.com/pars/pars_detail.aspx?a=30325. Software Development covers a broad range of projects with a wide range of complexity and cost. An appraisal at maturity level 3 indicates the organization is performing at a “defined” level. At this level, processes are well characterized and understood, and are described in standards, procedures, tools and methods. The organization’s set of standard processes, which is the basis for maturity level 3, is established and improved over time.
eTRANSERVICES was awarded ISO 9001:2015 certification on 20 January 2017 from an independent certifying body – the Accreditation Commission for Conformity Assessment Bodies (ACCAB). The company was able to demonstrate our ability to consistently provide products and services that meet our customer’s needs, as well as applicable statutory and regulatory requirements. eTRANSERVICES is constantly seeking to enhance our customer’s satisfaction through the effective application of our Quality Management System, including processes for continual improvement. Get an overview of ISO 9001 in this powerpoint presentation.
eTRANSERVICES uses this standard to standards to provide guidance and tools for companies and organizations who want to ensure that their products and services consistently meet customer requirements, and quality is consistently improved upon in the process. eTRANSERVICES uses ISO 9001:2015 to ensure our customers get consistent high-quality products and services, which in turn facilitate many business benefits. Quality is our moral imperative.
eTRANSERVICES was awarded ISO/IEC 20000-1:2011 certification on 02 March 2017 from an Independent certifying body – the Accreditation Commission for Conformity Assessment Bodies (ACCAB). The customer-focused global standard recognizes best practices for IT management by promoting an integrated process approach to ensure customer requirements are met in the most effective and efficient manner. This certification underscores eTRANSERVICES commitment to achieve high levels of consistency, availability, efficiency and customer satisfaction within our service delivery organization. This certification also recognizes our company’s ability to identify and manage risks, resolve incidents effectively and have processes in place to change and improve service delivery.
ISO/IEC 20000-1:2011 is an international standard that was developed by ISO (the International Organization for Standardization) and IEC (the International Electrotechnical Commission). ISO/IEC 20000-1:2011 is a service management system (SMS) standard. It specifies requirements for the service provider to plan, establish, implement, operate, monitor, review, maintain and improve an SMS. Requirements include the design, transition, delivery and improvement of services to fulfil agreed upon service requirements. eTRANSERVICES designed, established, documented, implemented, operates, monitors, reviews, maintains and improves a Service Management System (SMS) of integrated and repeatable processes to ensure our services conform to specified requirements of international quality standards and best practices. This SMS is fully compatible and supportive of the Information Technology Infrastructure Library (ITIL) framework.
eTRANSERVICES was awarded ISO/IEC 27001:2013 certification on 21 March 2017 from an Independent certifying body – the Accreditation Commission for Conformity Assessment Bodies (ACCAB). ISO 27001 helps organizations to manage the security of their assets and provides requirements for an information security management system (ISMS). ISO 27001 lays out a best practice framework for establishing, implementing, operating, monitoring, reviewing, maintaining and improving an ISMS. ISO/IEC 27001:2013 specifies the requirements for establishing, implementing, maintaining and continually improving an information security management system within the context of the organization. It also includes requirements for the assessment and treatment of information security risks tailored to the needs of the organization. The requirements set forth in ISO/IEC 27001:2013 are generic and are intended to be applicable to all organizations, regardless of type, size or nature. eTRANSERVICES utilizes our ISMS in a systematic approach to manage sensitive and proprietary company information in order to remain secure. We also include our people, processes and IT systems by applying a risk management process
Project Management Professional (PMP) is an internationally recognized professional designation offered by the Project Management Institute (PMI). The PMP is the gold standard of project management certification. Recognized and demanded by organizations worldwide, the PMP validates your competence to perform in the role of a project manager, leading and directing projects and teams.
eTRANSERVICES personnel supports a broad range of frameworks and methodologies. We specialize in the Department of Defense Architecture Framework (DODAF) and the Federal Enterprise Architecture Framework (FEAF). Each of these Enterprise Architecture Frameworks have proven to have immediate applicability and impact in the private sector as well as the Federal space. FEAF and DoDAF are very powerful Frameworks and we use them to support decision-makers.