• Software Engineering, Development, and Programming

At eTRANSERVICES we apply the engineering and scientific disciplines to perform technical analysis of, technically support development of or selection of hardware and computer software, or modification to existing hardware and software for systems, test facilities, or training facilities. This also consists of software engineering efforts and programming support required to technically support software implementation in systems, sub-systems, and components utilizing computers, electronics, and software. This includes the planning, designing, coding, testing, integrating, supporting, and delivering algorithms, software (source code and executables), computer programs. Commercial Off-The-Shelf (COTS) solutions and product modifications (e.g., software tools, licensing, and associated hardware) which are incidental to the overall support service efforts are considered within the scope of this functional area. eTRANSERVICES’ software development processes used for software development are based on the Software Engineering Institute (SEI) Capability Maturity Model (CMM) framework up to CMMI Level 3.

• Infrastructure and Network

We provide infrastructure, network engineering and operations support to assist our clients in designing, configuring, updating, maintaining, and monitoring their most complex IT infrastructures. Our engineers are well-versed in the latest technologies and are prepared to support network designing, applications, cyber security, management of local-area networks and wide area networks, management of internet and intranet systems, multi-vendor network integration, network documentation and backup systems, maintenance of network’s infrastructures and troubleshooting problems.

• Information Systems and Development

eTRANSERVICES provides information system software/hardware analysis, requirements definition, design, development, test, modification, installation, implementation, quality assurance, training, and documentation to meet the evolving data/information storage, management and reporting needs of organizations and management based on ISO 20000-1:2018 principles.

• Penetration Testing, Incident Response, & Cyber Hunt

Our team conducts a range of critical activities to enhance cybersecurity, including network security testing and evaluation, computer security incident response, vulnerability analysis, security risk assessment, and auditing services for premise and cloud-based systems. These services reinforce an organization’s resilience to cyber threats and enable proactive security strategies. 

• Risk Management Framework (RMF) and Information Security Continuous Monitoring (ISCM) 

The RMF serves as a disciplined and structured process, seamlessly integrating Information System security and risk management activities throughout the system development life cycle. At eTRANSERVICES, we possess substantial experience with Enterprise Mission Assurance Support Service (eMASS) and analogous tools, allowing us to adeptly manage all information systems during the RMF process. Moreover, we diligently conduct information security continuous monitoring (ISCM) across an organization’s production, development, and test environments, ensuring a proactive approach to security maintenance and risk mitigation.

• High Value Asset Risk & Vulnerability Assessment 

We meticulously evaluate RMF security controls for systems and create essential documentation. We ensure that information system owners are promptly informed of necessary changes to secure a favorable authorization recommendation. Our process involves diligent quality control checks, encompassing both automated and manual application of pertinent System Technical Implementation Guides (STIGs). This includes the application of all relevant security updates to the software across associated resource groups and applications within the environment. Instances where STIG settings or software patches may render a system inoperable are documented on a Plan of Action & Milestones, with clear explanations provided to the Information System Owner. 

• Vulnerability Scanning/End Point Security  

eTRANSERVICES excels in employing the Assurance Compliance Assessment Solution (ACAS), a robust enterprise vulnerability scanning tool widely employed for networks and components under the aegis of the Department of Defense (DoD). ACAS efficiently identifies known system vulnerabilities, thus contributing to the crucial task of ensuring DoD systems remain compliant with the industry–recommended security standards. In addition, our expertise extends to offering comprehensive End Point Security solutions, by employing tools like Carbon Black and Trellix Endpoint Security (ENS) to further enhance system protection and keep our clients’ organizations safer and more resilient throughout the entire lifecycle of a cyber-attack. 

• Cloud Engineering and Consulting Services

Our team of experienced cloud engineers and consultants provides a tailored approach to ensure your business is successful in its cloud transformation. We help our clients not only migrate from legacy systems but also integrate infrastructure and cloud services seamlessly into the fabric of their day-to-day business. In doing so, we provide support in building, operating, managing, and maintaining an optimal cloud environment. By analyzing system requirements, we ensure that information and systems are securely integrated regardless of the cloud model selected.

Our team of experts has the experience and expertise to help your business leverage the scalability, flexibility, and cost-effectiveness of the cloud to ensure your business is well-positioned for long-term success. With our expertise, you can rest assured that your cloud architecture, applications, and solutions will be reliable, secure, and optimized to meet the needs of your business.

• Cloud Operations and Maintenance Services

Our team oversees the development, operations, lifecycle maintenance, selection testing, and deployment of enterprise infrastructure equipment, solutions, and software. As part of operating and maintaining the daily processes in a cloud environment, we manage infrastructure resources and scale software components to meet evolving capacity needs for the entire software development lifecycle. This includes our collaboration with developers as they generate software packages encompassing new features, improvements, and bug fixes.

eTRANSERVICES provides comprehensive support for cloud-based solutions, helping organizations keep their systems running smoothly and efficiently. Our team of experienced professionals provides end-to-end support, including but not limited to server migrations, scalability and performance optimization, and disaster recovery planning.

• Data Science / Data Engineering / Big Data Analytics

eTRANSERVICES utilizes methods, tools, and applications to collect, store, process, and analyze insights from varied, high-volume data sets to inform better decision-making. Our team of experienced data scientists, engineers, and analysts are equipped with the latest technologies and tools to develop predictive models and algorithms for advanced analytics.

These data sets are derived from various sources connected to the cloud (a.k.a. “Internet of Things”). This holistic, data-driven approach promotes growth, efficiency, and innovation.

• UDPaaS No Code / Low Code Capable Platform (Products and Services)

UDPaaS is a cloud-based platform that digitally transforms manual processes. UDPaaS combines workflow processes, an agency’s digital transformation strategy, and end-to-end business processes, to greatly enhance the user experience. UDPaaS can be accessed from any device with a web browser. With virtually no custom coding, it allows non-technical staff members to create integrated and interoperable apps with little programming knowledge. This enables agencies to develop high-impact solutions for their most complex business challenges within weeks or months rather than years. This innovative software platform helps organizations transform client visions into reality while maximizing security.

• Business Process Re-engineering and Process Improvement

At eTRANSERVICES, we provide organizational assessment, infrastructure assessment, financial management, process engineering, business, and technical and non-technical disciplines to support developing and implementing emerging solutions. Our team assesses business objectives, analyzes existing versus needed capability gaps, and identifies business requirements. We evaluate business requirements to determine potential software, hardware, and system architectures that can be employed to meet business objectives. In addition, we develop potential technical solutions to meet business needs and support the analysis of alternatives for the best fit. This service involves the evaluation of technical trends and provides recommendations for technology and architecture to meet business objectives. Lastly, we research emerging technologies to support proof of concept capabilities and identify future solutions for the organization.

• Program Management Office

We provide the business, acquisition, financial management, and related disciplines required to support planning, organizing, staffing, controlling, and leading team efforts in managing programs such that the result places a capable and supportable system in the hands of the client when and where it is needed, and does so at an affordable price. This includes integrating a complex system of differing but related functional disciplines that must work together to achieve program goals through development, production, deployment, operations, support, and disposal.

• Logistics Support

Our team provides the engineering and analytical disciplines required to implement acquisition logistics as a multi-functional technical management discipline associated with the design, development, testing, production, fielding, sustainment, and improvement modifications of cost-effective systems that achieve the client’s requirements. The principal objectives of our acquisition logistics support are to ensure that support considerations are an integral part of the system’s design requirements, that the system can be cost-effectively supported through its life cycle, and that the infrastructure elements necessary to the initial fielding, operation, and maintenance support of the system are identified and developed and acquired.

• Facilities and Janitorial

Our team provides the clerical and administrative support required to operate offices and support functions seamlessly. This area also includes support for personal property management functions.

• Professional Training and Administrative Support

We provide organizational development and process improvement training activities. This functional area consists of information dissemination and the development and facilitation of training for the workforce related to organizational development and process improvement initiatives. This includes implementing Baldridge practices, LEAN practices, Project Management Institute’s practices, industry best practices, and other workforce training efforts related to organizational development initiatives, process improvement initiatives, and Human Capital Strategies.

eTRANSERVICES provides the engineering and analytical disciplines required to ensure that the end customer and technical support community is provided with adequate instruction, including applied exercises resulting in the attainment and retention of knowledge, skills, and attitudes regarding the platforms, systems, and business area capabilities they operate and maintain.

• Audio visual and multimedia support

eTRANSERVICES supports multimedia development as it supports both external and internal media. Our services include support multimedia to support communication goals, support for unified communications, audio, video, web, and augmented reality conferencing, technical writing, message/brand development, and visual media to include still video and multimedia.